OFFICIAL DOCUMENT

Privacy Policy – How 57a009 Protects Your Data

The 57a009 takes its users' privacy seriously. This document clearly and directly explains what data we collect, why we collect it, how we use it, and what your rights are as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD).

Last updated: January 2026
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Sections in this document
10
detailed topics

Your data has real protection at 57a009

The main privacy commitments the platform makes to every registered user

SSL encryption across the board
All information transmitted between your device and the servers of 57a009 are protected by 256-bit SSL encryption — the same standard used by digital banks such as Nubank, Itaú, and Bradesco.
Data is never sold
The 57a009 does not sell, rent, or trade your personal data with third parties for advertising or commercial purposes. Your data is used exclusively to operate your account and improve your experience on the platform.
You control your data
At any time, you can request access, correction, portability, or deletion of your personal data. All such requests are handled by our Portuguese-speaking support team within the timeframes established by the LGPD.
LGPD Compliance
The privacy policy of 57a009 was drafted in full compliance with the General Personal Data Protection Law (Lei nº 13.709/2018), which governs the processing of personal data in Brazil.
Secure storage
User data from 57a009 are stored on servers with restricted access controls, 24-hour monitoring, and redundant backups. Internal access to data is limited exclusively to the teams that need it to operate the platform.
Everything in plain language
This policy was written in plain language, free of unnecessary legal jargon. The goal is for any user to understand exactly what happens with their data — no lawyer required.

This Privacy Policy describes how 57a009 — operator of the platform available at 57a009.net — collects, uses, stores, and protects the personal data of its users. This policy applies to all services on the platform: Sports Betting, live betting, online casino, slots, crash games, Live Casino, and all other features. By creating an account or using any service of 57a009, you agree to the practices described in this document.

1
Who we are and how we fit within the LGPD

The 57a009 is the operator of the Sports Betting and online casino platform available at 57a009.net, dedicated exclusively to the Brazilian market. For the purposes of the General Personal Data Protection Law (Law No. 13.709/2018 — LGPD), the 57a009 acts as controller of its users' personal data — that is, it is the entity that determines the purposes and means of processing that information.

The LGPD is the Brazilian law governing the processing of personal data by companies and organizations in Brazil. It guarantees rights to data subjects — that's you, the user — and imposes obligations on companies that collect and process that information. The 57a009 was structured to fully comply with these obligations, with internal processes, security measures, and transparency policies aligned with the requirements of the law.

This policy is written to be understood by anyone, regardless of legal background. If you have questions about any part of it, you can reach our privacy team through the channels listed in Section 10 of this document.

2
What personal data we collect

The 57a009 only collects the data necessary to operate the platform, verify your identity, process financial transactions, and meet legal obligations. Below are the types of data we may collect depending on how you use the platform:

Registration data
Full name, date of birth, CPF, email address, mobile phone number, and residential address. This information is collected at account creation and is required to operate the platform.
Identity verification data (KYC)
Images of identity documents (RG, CNH, or passport), proof of address, and, where applicable, proof of ownership of the payment method. Collected during the verification process required by regulation.
Financial data
Information about deposits and withdrawals, including the payment method used (Pix, boleto, credit/debit card, PicPay, Mercado Pago), amounts, dates, and transaction identifiers. We do not store full credit card details.
Platform usage data
Betting history, games accessed, casino sessions, cash outs made, promotions used, and other interactions with the platform. Used for user support and service improvement.
Technical and browsing data
IP address, browser or app type and version, operating system, device identifier, pages visited, session duration, and cookie data. Collected automatically for security and performance analysis purposes.
Communication data
Messages exchanged with the support team at 57a009 via live chat or email, including the content of requests and responses provided by the support team. Retained for quality assurance and dispute resolution purposes.

The 57a009 does not collect sensitive data such as racial origin, religious belief, political opinion, or biometric data, except where expressly required by law or with your explicit consent.

3
How and why we use your data

The 57a009 uses your personal data solely for the purposes described below. We do not use your data for any purpose that is incompatible with the reasons it was originally collected:

  • Account creation and management: verify your identity, keep your registration up to date, and ensure that only you can access your account;
  • Transaction processing: process deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, and execute withdrawals to your Pix key or bank account;
  • Platform operation: record bets, process results, calculate prizes, manage progressive jackpots, and maintain account activity history;
  • Compliance verification: comply with legal obligations related to anti-money laundering, age and identity verification (KYC), and other applicable regulatory requirements;
  • User support: answer your questions, resolve issues with bets, withdrawals, or bonuses, and maintain a history of support interactions;
  • Fraud prevention: detect suspicious activity such as multiple accounts, bot usage, abusive arbitrage attempts, and other violations of the Terms and Conditions;
  • Platform communications: send account notifications, transaction confirmations, security alerts, and — with your consent — promotional information;
  • Service improvement: analyze usage patterns in aggregated and anonymized form to improve the platform experience, identify technical issues, and develop new features.

The 57a009 does not make automated decisions that produce legal effects or significant impacts on you without human review, except in cases of fraud detection and clear violations of the Terms, where automated systems may temporarily block an account — a decision that can always be reviewed by contacting support.

4
Legal basis for data processing

The LGPD requires that every personal data processing operation have a legal basis to justify it. The 57a009 processes your data on the basis of the following legal grounds set out in art. 7 of Law No. 13,709/2018:

Purpose of processing Legal basis (LGPD)
Account creation and management, bet processing and withdrawals Contract performance (art. 7º, V)
KYC verification, anti-money laundering Compliance with a legal obligation (art. 7, II)
Fraud prevention and platform security Legitimate interest (art. 7, IX)
Sending marketing communications and promotions Consent (art. 7º, I)
Usage analytics for service improvement (anonymized data) Legitimate interest (art. 7, IX)
Data retention for dispute resolution Regular exercise of rights (art. 7º, VI)

For processing based on consent — such as sending promotional emails — you may withdraw your consent at any time without affecting your account. Withdrawing consent does not apply retroactively to processing already carried out. To revoke specific consents, visit your account's communication settings or contact our support team.

5
Third-party data sharing

The 57a009 does not sell your personal data. Sharing with third parties only occurs in the situations described below, and always with the necessary safeguards to protect your information:

  • Payment providers: to process transactions via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, it is necessary to share minimum data with the financial institutions responsible for processing. These providers act as data processors and are contractually obligated to handle your data solely for that specific purpose;
  • Game providers: casino game developers (such as slots, crash games, and live casino) may receive minimal session data to operate the games. No identifiable data is shared beyond what is technically necessary for the games to function;
  • KYC verification providers: specialized identity verification providers may receive your documents for validation. These providers are subject to strict contractual confidentiality and security obligations;
  • Public authorities: to 57a009 may be required by law to provide data to competent Brazilian authorities in cases involving investigations of fraud, money laundering, or other unlawful activities. Such sharing only occurs upon a valid legal order;
  • Technical analytics services: platform performance analytics tools may process browsing data in aggregated form. This data does not identify individual users.

The 57a009 never shares your data with marketing companies, data brokers, advertising networks, or any third party for purposes not directly related to the operation of our services.

All third parties that receive personal data from users of 57a009 are subject to contracts requiring them to uphold the same data protection obligations set out in this policy and under the LGPD.

6
Cookies and tracking technologies

The 57a009 uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and analyze the site's technical performance. Below are the types of cookies we use:

  • Essential cookies: required for the platform's basic operation — such as keeping your session active after login, saving your language preferences, and securing transactions. These cannot be disabled without impacting your ability to use the platform;
  • Performance cookies: collect data on how users navigate the platform in aggregated and anonymous form, to identify pages with technical issues and measure loading times. They do not identify you individually;
  • Functional cookies: store preferences such as your platform display settings and recently viewed bets, making future sessions more convenient;
  • Security cookies: used to detect unauthorized access attempts, suspicious concurrent sessions, and other usage patterns inconsistent with normal human user behavior.

You can manage your browser's cookie settings at any time. Disabling non-essential cookies does not affect the core functionality of your account on 57a009, but may reduce some convenience features. To manage cookies on mobile, go to your browser settings — Chrome, Safari, or Firefox — directly within the app options.

The 57a009 does not use third-party tracking cookies for advertising purposes, such as social media pixels integrated to track your behavior outside the platform.

7
Data retention and deletion

The 57a009 retains your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Retention periods vary depending on the type of data:

  • Registration and KYC data: retained for as long as the account remains active and for up to 5 years after account closure, in accordance with Brazilian anti-money laundering regulatory requirements;
  • Financial transaction history: retained for up to 5 years after each transaction, in line with the tax and regulatory obligations applicable to betting platforms in Brazil;
  • Betting and gaming history: retained for as long as the account is active and for up to 2 years after closure, for dispute resolution and auditing purposes;
  • Support communication data: retained for up to 2 years for customer service quality and dispute resolution purposes;
  • Browser technical data: retained for up to 12 months, in a format that may be anonymized after the security retention period.

Once retention periods have expired, data is securely deleted or irreversibly anonymized so that the data subject can no longer be identified. If you request deletion of your data before the legal retention period has ended, the 57a009 delete everything legally permissible and will inform you of any data that must be retained due to legal obligations.

8
Your rights as a data subject (LGPD)

The LGPD guarantees important rights to all personal data subjects. As a user of 57a009, you may exercise the following rights at any time:

Right of access
Request a complete copy of all personal data that 57a009 holds about you, including how it was obtained and what it is used for.
Right to rectification
Request the correction of personal data that is incorrect, incomplete, or outdated — such as your registered address, phone number, or email.
Right to erasure
Request the deletion of data processed based on consent. Data retained due to legal obligations cannot be deleted before the required period, but you will be informed accordingly.
Right to data portability
Request your data in a structured and interoperable format for transfer to another data controller, where technically feasible.
Right to information
Obtain information about which third parties 57a009 shared your data and the reason for each instance of sharing.
Right to withdraw consent
Withdraw specific consents — such as receiving marketing communications — at any time, without affecting the functioning of your account.

The response deadline for rights requests is up to 15 business days from the date the request is received, as required by the LGPD. Complex requests may require additional time, and users will be informed of the reasons. To exercise your rights, please reach out through the channels listed in Section 10.

9
Data security

The 57a009 adopts technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure. The main security measures implemented include:

  • SSL/TLS Encryption: all communications between your device and the servers of 57a009 are encrypted with a 256-bit SSL certificate — the same standard used by digital banks such as Nubank and Itaú;
  • Encryption of sensitive data at rest: data such as identity documents and financial information is stored in encrypted format on our servers, remaining unreadable even in the event of unauthorized database access;
  • Internal access control: access to users' personal data is restricted to employees with a proven operational need, with an audit log maintained for all access made;
  • Two-factor authentication: available to all users within their platform account, adding an extra layer of protection against unauthorized access;
  • 24/7 security monitoring: automated systems monitor suspicious access patterns, intrusion attempts, and anomalous activity in real time;
  • Periodic security testing: the infrastructure of 57a009 undergoes regular vulnerability assessments and penetration testing to identify and address potential weaknesses before they can be exploited.

In the event of a security incident affecting your personal data that poses a significant risk, 57a009 will notify the National Data Protection Authority (ANPD) and affected users within the legally required timeframe, providing information about what occurred, which data was affected, and the measures taken to mitigate the impact.

The security of your account also depends on you. Use a strong, unique password for 57a009, do not share it with anyone, and enable two-factor authentication. Never provide your password to anyone claiming to be platform support — our team will never ask for passwords via chat or email.

10
Contact, DPO, and how to exercise your rights

For any questions about your privacy, the handling of your personal data, or how to exercise your rights under the LGPD, you can contact 57a009 through the following channels:

  • Privacy email: suporte@57a009.net (include "LGPD Request" in the subject line for prioritization);
  • Live chat: available 24 hours a day within the platform, in Portuguese — ask to be directed to the privacy team;
  • Frequently asked questions: 57a009.net/faq — for general questions about using the platform.

The 57a009 has appointed a Data Protection Officer (DPO), as required by the LGPD for companies that process data at scale. The DPO serves as the official point of contact for communications with the National Data Protection Authority (ANPD) and for handling privacy-related requests from data subjects.

If your request is not resolved to your satisfaction by 57a009, you have the right to file a complaint directly with the ANPD — the Brazilian authority responsible for overseeing LGPD compliance.

This Privacy Policy may be updated periodically to reflect changes in legislation, platform practices, or the services offered. The update date shown at the top of this page will always reflect the most recent version. In the event of significant changes, users will be notified via their registered email.

This document was last updated on January 2026. Previous versions of this policy are available upon request from our support team for historical reference.

Why privacy matters to 57a009

The 57a009 understands that user trust is built on concrete actions, not just documents. A user who deposits via Pix, places a bet on the Brasileirão, and withdraws their winnings to the same Pix key is sharing real financial information — and deserves to know exactly what happens with that data.

That is why the privacy policy of 57a009 was not written just to check a box. It reflects real choices the platform makes: not selling data to third parties, not using your information to profile you across advertising networks, not storing data beyond what is necessary. These decisions come with an operational cost — and 57a009 chose to take them on because it believes this is the right path to a lasting relationship with Brazilian bettors.

The LGPD established one of the most comprehensive data protection frameworks in the world, aligned with the European GDPR standard. The 57a009 implemented its privacy processes before even being legally required to do so in every aspect — because the goal was never just to avoid fines, but to build a platform that users can trust with confidence that their information is protected.

If you have questions about any part of this policy, about how your data is handled in a specific situation, or simply want to know what information 57a009 holds about you, please get in touch. Our team responds in Portuguese, 24 hours a day, and handles privacy requests with the same priority as any other support matter.

Your data, your rules

The 57a009 is committed to transparency in data handling. You can request access, correction, portability, or deletion of your data at any time by emailing suporte@57a009.net or via live chat. For more details about platform rules, please refer to our Terms and Conditions or our Responsible Gambling.

Privacy FAQ

The most common user questions about how 57a009 handles personal data

The 57a009 does not sell or share your data with third parties for commercial or advertising purposes. Sharing occurs only with payment providers (to process Pix, boleto, and cards), game developers (to operate the platform technically), and public authorities when required by law. All such third parties are contractually obligated to protect your information.

To request the deletion of your data, contact support at suporte@57a009.net with the subject line "LGPD Request – Data Deletion" or reach us via live chat. The 57a009 will respond within 15 business days. Data retained due to a legal obligation (such as financial transaction history for 5 years) cannot be deleted before that period expires, but you will be informed of this in the response.

Yes. Marketing communications are consent-based and can be withdrawn at any time. Go to the communication settings in your account and turn off promotional notifications, or click "Unsubscribe" in the footer of any promotional email you receive. The 57a009 will continue to send essential account communications (transaction confirmations, security alerts) regardless of this preference.

After account closure, the 57a009 retains data for as long as required by law — generally 5 years for financial and identity data, in accordance with Brazilian anti-money laundering regulations. After this period, data is deleted or irreversibly anonymized. You may request detailed information about data retained after account closure through our support channels.

Pix transactions are processed directly through the Central Bank of Brazil's instant payment system with native encryption. For credit or debit card payments, the 57a009 uses certified payment providers that tokenize card data — meaning your full card number is never stored on the platform's servers. All financial data in transit is protected by 256-bit SSL encryption.
SECURE AND TRANSPARENT

Bet at 57a009 with peace of mind

Now that you know our privacy policy, you can be confident your data is in good hands. Create your account at 57a009, deposit via Pix, and enjoy betting on Brasileirão, UFC, e-sports, jackpots, and live casino — all in Portuguese, with your privacy guaranteed.

Available to users 18 and older only. Please gamble responsibly. Responsible Gambling · Terms and Conditions

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